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Shopping-Q eCommerce System - Sales: (602) 774-0562
 
Billing Policies and Procedures
  • We offer billing via credit card or debit card only. To update or change your credit/debit card information, please click here.
  • All initial fees must be paid prior to service setup. These fees include:
    • setup fee
    • 1st month's hosting fee
  • Our billing cycle begins on the day we setup your account, and is due on that day each recurring billing period thereafter.
  • All accounts not paid within 7 days after your due date will be suspended. Suspended accounts will not be allowed any access to their online store, orders, email, or website.
  • We attempt to automatically charge the credit card that we have on file for any past due invoice for current, suspended and cancelled accounts.
  • Accounts suspended and then reactivated must pay all past due and current amounts and are subject to a $29.95 reactivation charge.
  • Accounts past due over 14 days are removed from our servers and cannot be reactivated. You must sign up for new service and pay the normal setup fee associated with the hosting option you choose.
  • To cancel your account, please use our online cancellation form and provide us with the required information. To ensure that you are not billed for another term of service, you must cancel your account at least 3 days before your billing cycle due date. All accounts requesting cancellation are terminated upon receipt of cancellation request. Cancellation requests submitted before the completion of a billing cycle will not receive a prorated refund.

Note: All billing correspondence (invoices, notifications, etc) is done via email. It is crucial that you maintain a current email address with us.

We currently accept payment, in US Dollars only, through the following sources:

  • VISA
  • MasterCard
  • American Express
  • Debit Card